Orders, payments and shipping

Order information

We appreciate your interest in our motorcycle parts and workshop services. To ensure that your order is processed smoothly and efficiently, please note the following information:

Ordering options

We only accept orders for new parts, used parts or wear parts by telephone or email.
Please provide the following information with each order:
Collection or shipping
Vehicle make, model and year
Desired part (with item number, if known)
New part / used part / wear part (desired condition and application)
Your contact details (name, telephone number, address if applicable)
No contact is necessary for orders placed via the online shop.
When you go through the ordering process, this information will be requested automatically via the corresponding platform.

payments

Payment is made upon collection in cash, via Twint or by card.
Shipping is only possible by arrangement and against advance payment.

Shipping and delivery times

Shipping costs are calculated separately depending on size, weight and shipping method and will be communicated before shipping.
Shipping is usually carried out by PostPac Economy or Priority (Swiss Post), or alternatively by courier service by arrangement.
After receipt of payment, shipping will take place within:
1–3 working days for parts in stock
For parts that are not in stock and have to be specially procured or are rare used parts, the delivery time may vary – in this case, we will inform you individually.
Please check the delivery immediately for completeness and damage. Complaints must be reported within 3 days.
Delivery abroad is possible at an additional cost.
The goods remain our property until full payment has been received.

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